How many steps until the puzzle is solved?
While solving a puzzle, a person is in one of two working states, Confused or On-track, until the puzzle is Solved. Each minute:
- From Confused: stay Confused with probability , or become On-track with probability .
- From On-track: slip back to Confused with probability , or reach Solved with probability .
Solved ends the process. The person starts Confused.
On average, how many minutes until the puzzle is Solved?