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A negative residual, the model aimed too high

A model predicts a store's afternoon foot traffic from the temperature (a downward relationship, since very hot days keep people home):

visitors^=1002(temperature in C).\widehat{\text{visitors}} = 100 - 2 \cdot (\text{temperature in }^\circ\text{C}).

At 1010^\circC the store actually recorded 7474 visitors.

What is the residual, and what does its sign mean?

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